Meeting is a SUCCESs!

Thank you Chip & Dan Heath, authors of Made to Stick. Employing two main concepts from the book, SUCCESs and Comander's Intent, today's meeting is a success!

The acronym SUCCESs stands for:
Simple
Unexpected
Concrete
Credentialed
Emotional
Story

Commander's Intent is derived from the quote, "No plan survives contact with the enemy." It can be described with the following traits.

  • Crisp, plain-talk statement that appears at the top of every order, specifying the plan's goal, the desired end-date of an operation. 
  • Never specifies so much detail that it risks being rendered obsolete by unpredictable events. 

Comments

  1. HollyApr 28, 2011, 4:38:00 PM

    I have that book but never finished it. Maybe I should revisit.

    ReplyDelete
  2. Andre AlforqueApr 28, 2011, 4:44:00 PM

    Definitely! There's a handy "quick reference" section in the back of the book if you just want a refresher.

    ReplyDelete

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